Support & Services
Vaporizer Service
Vaporizer Service is available for most anesthetic vaporizers at the lowest prices in the industry. Our service is second to none. Service includes:
- Complete disassembly and cleaning
- Calibration and adjustment of temperature compensator
- Replacement of worn or damaged parts
- Ultrasonic cleaning of internal parts
- Reassembly with new seals (as required)
- Final calibration testing and certification
- Complete and final leak check
Autoclave Service
Autoclave service is available for most makes and models. If a loaner autoclave is needed, please let us know.
- Routine maintenance
- Repairs
- Complete overhaul
Conversions
Conversions are available for most vaporizers, including Halothane to Isoflurane and Ethrane to Sevoflurane, for medical use. Many companies claim to service vaporizers, but beware of improper conversions, such as Ethrane to Isoflurane. Jdobromirmedics will never perform a conversion if it is not proper. Please contact us for any information you need and for a quote on our excellent calibration and conversion services.
General Service
General Service is available for imaging and anesthesia-related equipment. We service all brands of equipment, including:
- Respirators (overhaul)
- Anesthesia machines (overhaul)
- Ventilator repairs and overhauls (all brands)
- Imaging equipment maintenance and repairs
- Medical gas delivery systems
Parts
Parts for most anesthesia, imaging, and medical gas equipment are available. Jdobromirmedics has one of the largest stocks of replacement parts for nearly every anesthesia machine, ventilator, vaporizer, imaging system, and medical gas supply/delivery equipment currently on the market—or even discontinued models. Please contact us for availability and pricing. If you are unsure of the make and model of the equipment you are calling about, emailing pictures will help our technicians ensure you get the right parts and information.
Limited Warranty / Return Policy
- This warranty ensures that all new equipment manufactured by Jdobromirmedics Dist. Co., Inc. will be free of manufacturer’s defects in materials and workmanship for 1 year from the date of shipment.
- Equipment manufactured by other manufacturers carries the manufacturer’s warranty unless otherwise explicitly stated. Jdobromirmedics provides warranty service for many of the manufacturers whose equipment we distribute, which expedites the warranty process should a problem occur.
- Should a defect under warranty occur, Jdobromirmedics will initiate the repair/replacement process to minimize downtime and maximize efficiency while providing a solution agreed upon by the customer and Jdobromirmedics. Due to the custom quality and nature of our equipment, each warranty repair/replacement is handled in a manner specific to the situation to provide the best possible solution for each customer.
- In the event of a defect under this warranty, Jdobromirmedics will, at the manufacturer’s discretion, send replacement material, request the item be returned for repair, issue a partial credit, or fully replace the item when deemed appropriate.
- This warranty does not cover damages caused by normal “wear and tear,” misuse, improper handling, improper installation, or improper maintenance.
- All initial shipping costs related to returning products to Jdobromirmedics Dist. Co., Inc. will be the responsibility of the customer.
- If a product is determined to be defective, shipping costs may be reimbursed at the discretion of the manufacturer.
- Alteration or modification of the product voids any warranty.
- After the original item(s) to be replaced are received by Jdobromirmedics, the replacement item(s) will be shipped to the customer. If the customer requests that the replacement items be sent before Jdobromirmedics receives the return, the customer will be charged full price for the item(s) and shipping and credited the price of the items upon receipt of the returned item(s) (freight will not be credited).
- Standard/stock parts and equipment manufactured by Jdobromirmedics may be returned within 30 days of purchase and carry a 25% restocking fee. Credit will be issued after inspection upon receipt of returned item(s) to verify they are unused and in NEW condition, within 30 days of receipt. All items marked “Clean for Oxygen” must be unopened to be eligible for return.
- Standard/stock parts and equipment manufactured by other manufacturers may be returned within 30 days of purchase and carry the restocking fee charged by the manufacturer. Credit will be issued after inspection upon receipt of returned item(s) to verify they are unused and in NEW condition, within 30 days of receipt. All items marked “Clean for Oxygen” must be unopened to be eligible for return.
- Custom-built parts, equipment, systems, and projects may not be returned for credit or refund. Customers may contact Jdobromirmedics to determine if their custom item qualifies for a return, restocking fee, or credit.
- Should returned items be damaged or show signs of wear as a result of usage, Jdobromirmedics will be unable to issue credit.
- Freight costs incurred during a return are the responsibility of the customer unless the determination is made that the item qualifies for a full refund, repair, or replacement.